Online shopper

You shop online, on Australian and international websites. You may be buying seeds and plants, food, vitamins and supplements, cosmetics, animal products, sporting gear or other goods.

Good biosecurity is about awareness and action. Be aware of the risks posed by items you buy. Know what you can import to Australia. Look for signs of pests and diseases in your goods. Report anything unusual.

Protect our agriculture and environment. Ensure your items aren’t exported back to the sender or destroyed at the border.

Take action

Steps you must take. Discover your role in Australia’s biosecurity.

A quick guide

How you can reduce risks. Some goods you may not be able to bring or have mailed into Australia.

Before you buy

Check this list of items you may want to buy online. Some are not allowed into Australia.

Buying pets online

Exotic or unusual pets are not allowed into Australia. What to know before you buy.

Goods movement in Australia

Plan to buy, sell or transport food, plants, soil or animals? Some states restrict entry of these products. Check what you must do.

Still not sure?

Use this form to find the right advice for the goods you want to bring or mail.

Report a concern

See something unusual? Report it. Even if you’re not sure.

Resources

Learn more about biosecurity and online shopping. These useful resources can help.

Fees

Your courier may charge a fee if your parcel needs an inspection. Check rates and when fees apply.